Salesforce acquires AI customer service platform Fin for $3.6 billion
Salesforce is buying Fin for $3.6 billion to strengthen Agentforce with enterprise AI customer-service technology and talent.
Excerpt
Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate tasks.
Read at source: https://techcrunch.com/2026/06/15/salesforce-acquires-ai-customer-service-platform-fin-for-3-6b/