Meta launches Meta Business Agent globally on WhatsApp and Instagram DMs, after a two-year pilot of the customer support AI bot in India, Mexico, and others (Ivan Mehta/TechCrunch)

<a href="https://techcrunch.com/2026/06/03/metas-ai-agent-for-whatsapp-business-is-now-available-globally/"><img align="RIGHT" border="0" hspace="4" src="http://www.techmeme.com/260603/i36.jpg" vspace="4" /></a> <p><a href="https://www.techmeme.com/260603/p36#a260603p36" title="Techmeme permalink"><img height="12" src="http://www.techmeme.com/img/pml.png" style="border: none; padding: 0; margin: 0;" width="11" /></a> Ivan Mehta / <a href="http://techcrunch.com/">TechCrunch</a>:<br /> <span style="font-size: 1.3em;"><b><a href="https://techcrunch.com/2026/06/03/metas-ai-agent-for-whatsapp-business-is-now-available-globally/">Meta launches Meta Business Agent globally on WhatsApp and Instagram DMs, after a two-year pilot of the customer support AI bot in India, Mexico, and others</a></b></span>&nbsp; &mdash;&nbsp; For years, WhatsApp has been a communication layer for businesses of all sizes around the world.</p>