Salesforce agrees to acquire AI customer service platform Fin, formerly Intercom, for ~$3.6B, in a deal expected to close in Q4 of its 2027 fiscal year (Samantha Subin/CNBC)

<a href="https://www.cnbc.com/2026/06/15/salesforce-ai-customer-service-fin-acquistion.html"><img align="RIGHT" border="0" hspace="4" src="http://www.techmeme.com/260615/i19.jpg" vspace="4" /></a> <p><a href="https://www.techmeme.com/260615/p19#a260615p19" title="Techmeme permalink"><img height="12" src="http://www.techmeme.com/img/pml.png" style="border: none; padding: 0; margin: 0;" width="11" /></a> Samantha Subin / <a href="http://www.cnbc.com/">CNBC</a>:<br /> <span style="font-size: 1.3em;"><b><a href="https://www.cnbc.com/2026/06/15/salesforce-ai-customer-service-fin-acquistion.html">Salesforce agrees to acquire AI customer service platform Fin, formerly Intercom, for ~$3.6B, in a deal expected to close in Q4 of its 2027 fiscal year</a></b></span>&nbsp; &mdash;&nbsp; Salesforce on Monday said it is buying AI customer service platform Fin for about $3.6 billion as businesses accelerate their agentic offerings for enterprises.</p>