Four-Axis Decision Alignment for Long-Horizon Enterprise AI Agents
Four-axis decomposition proposes FRP, RCS, CRR (regulatory-grounded), and CAR (coverage vs. accuracy) as independent alignment axes for evaluating long-horizon enterprise AI agents, replacing scalar task-success metrics.
Excerpt
Long-horizon enterprise agents make high-stakes decisions (loan underwriting, claims adjudication, clinical review, prior authorization) under lossy memory, multi-step reasoning, and binding regulatory constraints. Current evaluation reports a single task-success scalar that conflates distinct failure modes and hides whether an agent is aligned with the standards its deployment environment requires. We propose that long-horizon decision behavior decomposes into four orthogonal alignment axes, each independently measurable and failable: factual precision (FRP), reasoning coherence (RCS), compliance reconstruction (CRR), and calibrated abstention (CAR). CRR is a novel regulatory-grounded axis; CAR is a measurement axis separating coverage from accuracy. We exercise the decomposition on a controlled benchmark (LongHorizon-Bench) covering loan qualification and insurance claims adjudication with deterministic ground-truth construction. Running six memory architectures, we find structure aggregate accuracy cannot see: retrieval collapses on factual precision; schema-anchored architectures pay a scaffolding tax; plain summarization under a fact-preservation prompt is a strong baseline on FRP, RCS, EDA, and CRR; and all six architectures commit on every case, exposing a decisional-alignment axis the field has not targeted. The decomposition also surfaced a pre-registered prediction of our own, that summarization would fail factual recall, which the data reversed at large magnitude,
Read at source: https://arxiv.org/abs/2604.19457v1