Rival AI agents, Instinct and Meta’s Muse, both add the ability to make calls

Instinct and Muse can now place outbound calls, closing a gap rivals had been using against Instinct.

Instinct’s new Concierge feature is in early access and is meant for tasks like booking restaurants, getting on a dentist cancellation list, or handling a cable bill issue. Meta said Muse can now call U.S. businesses, with access prioritized for users who had asked for the feature. TechCrunch frames the move as parity among text-based agents on phone calling. TechCrunch AI's note