Mitra adds chat takeover and Mitra Link to its AI assistant
Mitra can now speak inside chats from the user’s account, and can be asked to run the whole exchange.
The update extends Mitra beyond phone calls into threaded conversations. Mitra Link adds a way to bring the assistant into chats and let other people connect with it, including assistant-to-assistant coordination. The piece says users can choose who can reach their Mitra and can still intervene when needed. TestingCatalog's note
The update extends Mitra beyond phone calls into threaded conversations. Mitra Link adds a way to bring the assistant into chats and let other people connect with it, including assistant-to-assistant coordination. The piece says users can choose who can reach their Mitra and can still intervene when needed. TestingCatalog's note
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