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Salesforce agrees to buy AI customer research startup Listen Labs, reportedly for $2B; Listen Labs had raised a $69M Series B at a $500M valuation in January (Chris Metinko/Axios)

Techmeme ·
Salesforce is paying up for Listen Labs after its valuation jumped sharply this year.

The Techmeme item says Salesforce signed a definitive agreement to acquire the AI customer research startup, with the reported price at $2 billion. Listen Labs had raised a $69 million Series B in January at a $500 million valuation. Axios frames the deal around AI replacing slower, manual customer research methods. Techmeme's note

score 9

Categories: Money & Moves